How much does it cost?
Quoted per business rather than off a price list: it depends on how many therapists you run and how much you want changed. Message us on WhatsApp with your therapist count and the areas you cover, and we will come back with a figure.
Does it handle the travel between areas?
Yes, and it is why the product exists. Each area carries a travel time, and a booking takes the treatment plus that travel at both ends out of the therapist’s day. The desk is never offered a slot the therapist cannot reach.
We work from a parlour as well as at homes. Does that fit?
Yes. A treatment in your own room takes a room instead of a drive, and both live in the same diary. The room is held for the hour of the appointment; a home visit is held for the hour plus the travel.
Can we book two therapists for two people at the same time?
Yes, as two bookings at the same hour, one for each customer with their own therapist. They settle as two bills; pairing them onto a single bill is not something the booking screen does today.
Does it send WhatsApp or SMS reminders?
No, deliberately. There is no messaging in it. When a day has to be cancelled or moved, Aura records the reason and hands the coordinator the list of numbers to ring. Reception talks to customers; the software does not pretend it has.
Do therapists get their own logins?
No. The coordinator runs the diary, so therapists are people in the system rather than accounts. The owner and the desk sign in, and you choose who else does.
Which currency and clock does it use?
Money to three decimal places, because the Omani rial has three, and how many you see on screen is your own setting. Times are shown on your own clock, so a report reads the same at ten at night as it does at ten in the morning.
Can it run on a phone or a tablet?
It is built for a desk or a tablet at reception, which is where the diary is actually run. The whole screen scales from 80% to 140% from two buttons in the corner, so a smaller screen gets a bigger frame rather than a shrunken one.
Who can see our information?
Only the people you give an account to, and only the parts you let each of them open. Every change is recorded: what changed, by whom and when.
What about the customers we already have?
Customers, addresses and treatment prices we can load from a spreadsheet when we set you up. Past bookings we leave where they are, because the week you go live is a cleaner line to draw than a half-moved diary.